Privacy Policy for Contenda Services

Last updated: May 23, 2023

1. Introduction

We at Contenda Inc. ("Contenda," "we," "us," or "our") value the privacy of its users and are committed to protecting their personal information. This privacy policy outlines the types of information we collect, how we use it, and with whom we share it. By using our web app, API, and other services (collectively, the "Services"), you agree to the practices described in this privacy policy.

2. Information We Collect

We collect the following categories of personal information from you when you create an account and use our Services:

We also use cookies and similar tracking technologies to enhance user experience, administer our Services, analyze usage patterns, and improve our Services. We use Pendo, a third-party analytics service, to gather insights into user behavior on our web app.

3. Use of the Information

We use the personal information we collect for the following purposes:

4. Data Storage and Security

Contenda processes and stores user data using Amazon Web Services (AWS), ensuring data security and protection. We are committed to safeguarding your personal information, and though we cannot guarantee complete security, we have implemented reasonable security measures to protect your data against unauthorized access, disclosure, alteration or destruction.

5. Sharing of Personal Information

We do not sell or share your personal information with any third parties, except as required by law, in response to legal requests, or to protect the rights, property, or safety of Contenda, its users, or the public.

6. Access, Update, or Delete Your Personal Information

To access, update, or delete your personal information, please contact us at lilly@contenda.co, and we will respond in a timely manner. We may ask for additional information to verify your identity before fulfilling your request.

7. Children's Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete that information.

8. GDPR and CCPA Compliance

Contenda is committed to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the European Union or California, you have certain rights related to your personal information. To exercise these rights, please contact us at lilly@contenda.co, and we will respond in accordance with the applicable legislation.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or services. We will notify users of any significant changes and post the updated policy on our website.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at lilly@contenda.co.